On this page we provide a few details on some of the specific steps along the Onboarding Design journey and your Support thereafter. For any more specific questions about processes and your resources or timeframes however, we recommend that you contact your Onboarding Manager/Customer Success Manager accordingly.
The first step towards launching a successful intranet is for you to provide us with any branding and assets you wish to be utilized for the visual design of your intranet. The next step is to meet with us, during this call you can discuss the visual direction of your intranet with the Interact designer assigned to your project.
In order to be fully prepared for this call, it is important to read through the ‘What is a theme?’ section on this website.
You may also wish to view our Design Ownership area in our FAQ’s which helps to put the roles of both Interact and Client into context (regards the Intranet design).
After the call the designer you had previously met with will apply an initial theme to your intranet, you will then be invited the feedback on this.
The initial design call is set up prior to your design starting the design. Your Onboarding Manager will arrange a call from our team who will ask questions to gain an understanding of your design theme requirements. The design is often shaped by existing branding elements, colour choices, and logos, as stipulated by your company’s brand guidelines. However, you may wish to take a departure from this, all of which can be discussed on the design call.
It’s beneficial to come to the call having read through this website and having discussed your objectives for the design internally with any stakeholders, creative designers, brand guardians that are involved with the project. The overall aim of the call is to agree a design brief for the Theme.
Attendees to this call should be those who will be making the decisions regarding the Theme and visual aspects of your intranet, and how the brand will be applied.
Questions to consider prior to the call:
When asked to provide your theme brand colors, logos and other branding elements, it is important to ensure you have the most up-to-date versions. Your Interact theme is not always connected to your external branding however, so the Color Scheme is the first thing we’ll clarify with you.
A logo is the centre piece of your brand, and also your Intranet. It is important to include your logo is in the format of high quality .png or .jpeg files.
A Favicon is the icon that is associated with your Intranet URL, it will appear at the top of your browser when your Intranet is open, just as the Interact logo is at the top of your browser now when the design resource site is open. For more information click here.
Having the correct font family applied to your theme can often act as the cherry on the cake! That’s why it’s important to know which font family you would like to use for your theme and also to be able to provide the font files following the initial design call (.woff files are preferred). For more information, click here.
It is a good idea to consider if you would like to use separate fonts for the body copy and headings. Our designers can set these through the theme.
You may want to consider providing the Interact Designer assigned to your project with some additional brand imagery or illustrated backgrounds. Doing so could really enhance your theme by really bringing your brand to life. A few areas where this could be implemented are:
Content will appear here to help you picture the overall workflow of a typical Design stream within your Onboarding experience.
In the meantime, please familiarise yourself with other information available on this site and reach out to us if you have any questions.
With our Support Team, we have dedicated resource to assist with any visual issues or requests relating to the Theme/customisation/brand of your intranet.
Bespoke requests that are not possible out-the-box are also raised here for proper assessment, before an enhancement request with our Product Team may be submitted internally.